About Christel F. Land
Quick facts about Christel
- Lives: Copenhagen, Denmark
- Born: in Sweden to a Danish mother and American father in 1979
- Favourite book: Siddhartha by Hermann Hesse, a beautiful book about how the greatest beauty in life is often found in the simplest of places
- Favourite expression: Don’t push the river, it flows by itself
- Best way to persuade me of something: Include dark chocolate in your pitch
- Favourite way to de-stress: paint or cook something nice for the senses
- Biggest strength: my curiosity (because I remain open-minded)
- Biggest weakness: my curiosity (because I am never short of ideas!)
Christel’s Qualifications
- B.Sc. ECONOMICS London School of Economics, UK (2003)
- M.B.A GENERAL MANAGEMENT University of Leicester, UK (2008)
- BUSINESS COACH International Business Coaching Institute, USA (2008)
- mBIT COACH Denmark (2015)
- mBIT TRAINER UK (2016)
- mBIT MASTER COACH the Netherlands (2018)
- PRINCE2 FOUNDATION Denmark (2012)
- ITIL v.3 FOUNDATION USA (2012)
- Languages:
- Fluent: English, Swedish, Danish
- Conversational: German, French, Norwegian, Chinese (Mandarin)
Christel’s Experience
Management
Managing change in a way that doesn’t distract from business performance has been the cornerstone of my time in business management. My last employed position was as Managing Director of a European-wide IT company.
IT Managment
Some of my management experience is in the area of IT and therefore I have a lot of experience running IT projects, most of them on an international scale.
Coaching & Training
Managing change in a way that doesn’t distract from business performance has been the cornerstone of my time in business management. My last employed position was as Managing Director of a European-wide IT company.
Self Storage
The industry I have the most experience from is the self storage industry. I have worked as an operator for 7 years and an industry supplier for 5 years.
“Extraordinary business rock the customer experience, in fact they rock the entire economy.
And these are the businesses I love to rock with.”
Business can be extraordinary. If you’re an entrepreneur running your own business, big or small, you are extraordinary.
My love affair with the extraordinary in business started when I was about 11. I took on my first real responsibility in the family business by spending my Christmas break from school doing the annual stock inventory. When it was time to go back to school, I was the only one in class who had been doing inventory over Christmas, and I was beaming.
That is the spirit that every business starts with and that is the spirit we try to maintain as the business grows. That is why extraordinary businesses are flexible and adaptable; they can adjust to changes in the market in no time because they care more about their customers than about red tape. The distance between idea and reality is never shorter than in an extraordinary business and that is how they can stay ahead. Constantly.
Extraordinary businesses do intuitively what ordinary businesses spend heaps of time and money trying to orchestrate, through KPIs and processes. I’m thinking here of things like customer service with that extraordinary touch, that makes people want to come back again and again.
Put differently, extraordinary businesses rock. They rock the customer experience. They rock our entire economy. And these are the businesses I love to rock with.
